We Are Committed to Protecting Your Privacy

Your privacy matters to us. This notice explains what personal information we collect, how we use it, how we protect it, and how you can contact us if you have any questions or concerns.

Data Security

Payments made through Rotecsu.com are processed securely via Stripe, a global payment processor certified under the Payment Card Industry Data Security Standard (PCI DSS Level 1) — the highest level of payment security compliance.
All sensitive payment information is encrypted and handled directly by Stripe. Rotecsu does not store or have access to your complete credit card details at any time.

Our website uses HTTPS connections for all pages, which encrypts the data transmitted between your browser and our servers.

We do not sell, rent, or share your personal information with third parties, except as required by law or to complete your transaction (for example, shipping carriers or payment processors operating under confidentiality obligations).

SMS and Communication Consent

Your phone number and SMS consent will never be shared, sold, or transferred to any third party or affiliate. SMS consent is used exclusively for transactional updates related to your orders (such as shipping notifications) and will never be used for marketing purposes without your explicit permission.

Information We Collect

When you place an order or create an account on Rotecsu.com, we may collect the following information:
• Full Name / Company Name
• Billing and Shipping Address
• Email Address
• Phone Number
• Payment Information (securely processed via Stripe)

How We Use This Information

We use the information you provide for the following purposes:
• To process and fulfill your orders.
• To communicate with you about your order status, shipment, or product availability.
• To provide customer support and respond to inquiries.
• To improve our services, website functionality, and user experience.
• To send promotional updates or special offers, only if you have opted in to receive them.

Cookies and Tracking Technologies

Rotecsu.com uses cookies and similar technologies to enhance your browsing experience, analyze site performance, and remember your preferences. You can disable cookies through your browser settings, though doing so may limit certain website functionalities.

Data Retention

We retain customer information only as long as necessary to complete transactions, comply with legal obligations, resolve disputes, or enforce our agreements. Sensitive payment data is never stored beyond the transaction process handled by Stripe.

Your Rights

Depending on your location, you may have the right to:
• Request access to the personal data we hold about you.
• Request correction or deletion of your information.
• Withdraw consent for marketing communications.
• Request information on how your data is processed.

To exercise these rights, please contact us at contact@rotecsu.com. We will respond within the time frame required by applicable law.

Policy Updates

Rotecsu may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Any updates will be posted on this page with an updated revision date.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us.
Email: contact@rotecsu.com