Price
All prices listed on Rotecsu.com are subject to change without prior notice. Prices accepted and confirmed in an official order by Rotecsu LLC (“Seller”) will remain firm for that transaction. Listed prices do not include sales tax, use tax, excise tax, customs duties, or any other governmental charges. Such taxes or duties are the sole responsibility of the Buyer unless an acceptable exemption certificate is provided.

Terms of Payment
Unless otherwise stated in writing, payment terms are net 30 days from the date of invoice. Late balances may incur a finance charge of 2% per month (or the maximum allowed by law). Buyer shall be responsible for all collection costs, including reasonable attorney fees. Returned or dishonored payments are subject to a $50 administrative fee.

Orders and Acceptance
All orders are subject to acceptance by Rotecsu. The Seller reserves the right to reject any order at its discretion. These Conditions of Sale govern all transactions between Seller and Buyer, and no additional or conflicting terms proposed by the Buyer shall apply unless expressly accepted in writing by an authorized representative of Seller.

Order Modifications
Changes requested by Buyer after order confirmation may affect pricing and delivery schedules. Any modification must be agreed to in writing. Pricing adjustments will be made if materials, quantities, or specifications are altered at Buyer’s request.

Shipping Terms
All shipments are Ex Works Seller’s facility (EXW Incoterms). Title and risk of loss pass to the Buyer once the order is delivered to the carrier. Delivery dates are estimates only. Seller is not responsible for delays caused by material shortages, transportation issues, or events beyond its control.

Claims
Any claim regarding invoice discrepancies must be made within seven (7) days of the invoice date. Shipping or product quantity errors must be reported within seven (7) days of receipt.

Returns
All returns require prior written authorization and must comply with the full Return Policy available at Rotecsu.com. Approved returns may be subject to a restocking fee of up to 30%. Fabricated, cut-to-length, customized, or special-order products are non-returnable. Return requests should be sent to contact@rotecsu.com.

Cancellations
Cancellations are subject to the Cancellation Policy posted at Rotecsu.com. Orders cannot be canceled once production has started or once the product has shipped. Cancellations may incur a fee of up to 25% of the total order value. Requests must be made in writing to contact@rotecsu.com.

Materials and Finishes
Weights, dimensions, and technical data are approximate and subject to change without notice. Rotecsu reserves the right to substitute equivalent materials if availability issues arise. Minor cosmetic imperfections that do not affect product performance are not considered defects.

Warranty
As a distributor, Rotecsu passes on any transferable manufacturer warranties applicable to the product. No additional warranties are expressed or implied beyond those provided by the manufacturer. For GORILA-branded products manufactured or assembled by Rotecsu, warranty coverage is limited to compliance with approved specifications. Claims must be submitted in writing within 90 days of shipment. Remedies are limited to repair, replacement, or, at Seller’s discretion, a price adjustment not exceeding the product’s original purchase price.

Disclaimer of Warranties
Except as stated above, Rotecsu makes no other express or implied warranties, including merchantability or fitness for a particular purpose.

Limitation of Liability
Under no circumstances shall Rotecsu be liable for indirect, incidental, consequential, or special damages, including loss of profits or business interruption, even if advised of such possibilities. Seller’s total liability shall not exceed the purchase price of the specific product giving rise to the claim.

Default
If Buyer fails to make timely payments or if Seller, in its judgment, determines Buyer’s financial condition to be unsatisfactory, Seller may suspend or cancel orders and require advance payment before further shipments.

Assignment
Buyer may not assign any order or related rights without Seller’s prior written consent.

Governing Law and Jurisdiction
These Conditions of Sale shall be governed by the laws of the State of Florida, United States of America, without regard to conflict-of-law principles. Any dispute shall be resolved in the competent courts of Palm Beach County, Florida. Each party waives the right to a trial by jury. The United Nations Convention on Contracts for the International Sale of Goods shall not apply.

Waiver and Modifications
Any modification or waiver of these Conditions must be in writing and signed by an authorized representative of Rotecsu.

Force Majeure
Rotecsu shall not be liable for any delay or failure to perform caused by circumstances beyond its control, including acts of God, government regulations, war, fire, flood, strikes, transportation issues, or material shortages. Delivery dates shall be extended by the period of such delay.

Intellectual Property and Patent Indemnity
For products made or customized to Buyer’s specifications, Buyer agrees to hold Rotecsu harmless from any claims of patent, design, or trademark infringement arising from those specifications.

Certifications and Documentation
All certificates, testing reports, and related documentation remain the property of Rotecsu unless otherwise agreed in writing.

Information and Confidentiality
Any ideas, suggestions, or information shared by Buyer with Seller shall not be deemed confidential unless expressly agreed to in writing by both parties.